GuardlanternTerms of Service
Who these terms are for
These terms apply to every company that creates a Guardlantern account ("your company"), and to the office staff, officers and clients your company invites. By creating an account or signing in, you agree to them. If you accept them for a company, you confirm you can do so on its behalf.
What Guardlantern does
Guardlantern is software for running a security guard company: scheduling, time clock, patrols, incident and daily reports, a client portal, compliance tracking, payroll and invoices. It is a tool. It does not provide security services, and it does not supervise your officers or your sites.
Your data is yours
Everything your company puts into Guardlantern (incident reports, timesheets, photos, client reports, people's details) belongs to your company. We use it only to run the service for you, keep it safe, and fix problems. We back it up every night. If you leave, ask us and we will give you a copy of your data and then delete it within 30 days, except where the law requires us to keep something.
Your responsibilities
Your company is responsible for what its users enter, for having the right to enter it (including officers' location and photos at clock-in), for telling officers how their data is used, and for keeping logins private. Use Guardlantern lawfully; do not use it to track anyone off duty, to harass anyone, or to store data you have no right to.
Pay rules, licenses and other compliance information
Guardlantern shows state rules (licenses, training, minimum wage, overtime, sick leave, agency reports) from official sources, and flags what it can. It is not legal advice and can be out of date or incomplete. Your company stays responsible for meeting the law, paying its people correctly and keeping the records the law requires. Check anything important with the agency or a lawyer.
AI drafts
Some reports can be drafted by AI (Anthropic's Claude) from what your officers enter. A draft can be wrong. A person at your company must read and correct every draft before it is filed, sent to a client or used as evidence. Every draft is labeled as AI or template.
Prices and the founding pilot
Prices are listed in the app under Settings → Plan & AI. Until billing is set up, nothing is charged. A founding pilot company pays only what Guardlantern costs us to run for it, as described on the founding pilot page, for as long as it uses Guardlantern; that status cannot be removed from its account. We will tell you at least 30 days before any price change that affects you.
Availability and changes
We work to keep Guardlantern running and your data safe, but we cannot promise it will never be down or never lose a change. Keep your own copies of anything you must keep by law. We may improve or change features; if we ever remove one you rely on, we will tell you ahead of time.
Limits of our responsibility
Guardlantern is provided as is. To the extent the law allows, we are not responsible for losses that come from how your company runs its sites or officers, from incidents at your sites, from decisions based on reports or compliance information in the app, or for indirect or lost-profit losses. Where we are responsible, our total responsibility is limited to what your company paid us in the 12 months before the claim.
Ending your account
You can stop using Guardlantern at any time; there is no contract. We may suspend an account that breaks these terms or puts other users at risk, and will tell you why.
Changes to these terms
If we change these terms, we will post the new version here with a new date and tell account owners in the app before it takes effect.
Contact
Questions about these terms: use the request form on the founding pilot page, or ask in the app.